Staff Profile – Meet Brett…..
What is your role at Cook’s and where are you based?
Sales Representative, based at the East Brisbane trade store.
Did you come from the industry? If so how many years in the industry? If not, what is your background?
I have been in the industry for 30 years and bring experience in Sales, Store Management and Customer Service. I have worked my way through various roles in stores and have a good understanding of the market and business. Plus I bring an extensive network of plumbers and suppliers.
What do you enjoy most about your job. What do you like about working for Cook’s?
I am looking forward to helping expand the business in Brisbane. I like the challenges of growing the Cook’s business to become the number one supplier in Qld.
What product do you get passionate about and why?
I like the variety of dealing with all types of clients: plumbers and builders. I am across hundreds of products and my passion is more in seeing the final product, whether I helped with design advice or assisted in supplying the right products.
Why should a customer buy from you/your store?
My customers know my experience, reputation and my personalised service. My drive and passion for delivering to help meet their needs and deadlines keeps me focussed.
Share something about you with the customers they may not know. What are your hobbies/interests outside of work?
A personal passion of mine is Coaching. I coach the Norths Cricket Club, Brisbane in the First Grade Competition. I used to play for Sandgate/Redcliffe.
What do you offer your customers that is better than other suppliers?
A down to earth approach, and a personal connection. Real understanding and knowledge of products, industry trends, the market and services from both the suppliers and the clients’ stand point.
Who is your favourite NRL team and player. What is your favourite sport?
I am a mad sports fan of all sports. My favourite NRL team is the mighty Roosters. My favourite sports growing up that I played were Soccer and Cricket but in the end Cricket was my true passion.
Tea or coffee? Long Black Coffee
Sweet or savoury? Sweet
Summer or Winter? Can’t stand the cold
Music or movies? Both
Dogs or cats? I have a cat called Chika and a soft spot for Malteze Terriers.